During 2018 and 2019 we have worked hard to improve our packaging. We ship small LTL, large LTL (less than truckload) and we ship parcels. It is not an easy task to ship 8 feet pipes with joints and casters across America. In 2016 we changed our piping from 4 meters (13 feet) to 8 feet and one of the reason was to make shipping easier. With multiples cross-docking and carrier not using long forks for handling pallets, we still had a lot of damages.