PostHOW YOUR LAYOUT CAN REDUCE FORKLIFT ACCIDENTS
This is an article on how we package and ship orders. Let me tell you that it’s not an easy task to ship securely 8′ pipes across America at a decent price.
During 2018 and 2019 we worked hard to improve our packaging. In 2016, we switched from 4 meters (13′) pipes to 8′ pipes. One of the reasons was to reduce shipping fees but we also reduced the damage rate.
In 2019 we started to use heavy-duty custom-made pallets with a double-walled cardboard cover and we continue to work hard on our packaging standards.
We ship less-than-truckload (LTL) for orders that are more than 150lbs and parcel order for order less than 150lbs
We package 5 different ways according to order type:
5 – Special order (container load, drop-ship, USA-Canada shipment)
We use 24” X 96” custom made wood pallet to ship a bundle of pipes or roller tracks.
We use screws and not nail to reinforce bottom deck boards because of most carrier use only small forks.
We use two different heights of boxes: 14” and 28”. We can fit between 49 and 300 pipes
This is how we package pipe under the box. We squeeze boxes of joints and casters between the piping.
There are multiple symbols for clients to report potential damages when receiving the box.
We work with a virgin double sidewall corrugated carboard.
We ask clients and carriers to please handle the package with the long forks.
Anyhow, pallets have been designed so the bottom deck is installed strategically for small and long forks.
We have noticed that sometimes packing slip is missing at clients factory, most of the time taken by receiving dept.
We use a label to signal box that contains mixed parts. Inside the box parts are put in separate bags.
If you have questions or need to report a problem with your package, please contact our customer service. It will be our pleasure to constantly improve ourselves 🙂