Flexpipe is more than a website!

We are a team of passionate people, and we believe that our customers should always be able to reach a real person.

We make sure that our customer care team is the most accessible in the industry, because we know that you have questions that can’t wait. If you are not able to communicate directly with one of our customer care representatives, don’t worry, we will respond to your questions within the same day.

Terms & Conditions

How can our customer care team help you?

If you have questions about your order, shipping, or your account at Flexpipe, our team is here to answer all your questions and more. Don’t hesitate to call or chat with them if you don’t find what you need on the website or if you just prefer talking with a real person.

Marie-Soleil Milton

Customer Care Manager
Tel: 855-406-0253 ext: 304

Sofia Labrosse

Customer Care Agent
Tel: 855-406-0253 ext: 306

Jenny Lamoureux

Customer Care Agent
Tel: 855-406-0253 ext: 305

Melany Hammond

Customer Care Agent

Openings hours

Monday8:00 am5:30 pm ET
Tuesday8:00 am5:30 pm ET
Wednesday8:00 am5:30 pm ET
Thursday8:00 am5:30 pm ET
Friday8:00 am4:00 pm ET


January 1st (New Year’s Day)closed
Good Friday or Easter Monday at the employer’s choiceclosed
The Monday preceding May 25th (National Patriots’ Day)closed
June 24th (Quebec National Holiday)closed
July 1st. If this date falls on a Sunday: July 2ndclosed
The 1st Monday in September (Labour Day)closed
December 25th (Christmas Day)closed