Learn more about our shipping practices and policies.

One of our goals at Flexpipe is always to offer you the fastest, cheapest, and easiest way to get your order shipped to you. We choose different carriers depending on your location and the weight of the shipment.

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If you have a preferred carrier you want to use for shipping, just select that option during checkout and let us know your carrier’s account number. We will take care of the rest for you. Please keep in mind that the shipping price is never included in pricing.

For more details about our return policy, our carrier, and lead time, please look at the information below.

Lead Time Map

Return policy

Shipments should be inspected before signing the freight bill. If the shipment is damaged, note any damages on the freight bill so a claim can be entered with the carrier. Any shipping errors or claims must be reported within 48 hours of delivery. Authorization must be obtained before returning any merchandise. Contact Flexpipe for shipping instructions. All returns, other than factory defaults, incorrect shipping, or defective goods, are subject to a restocking fee of 25% of the original price.

For more details, please check the Terms and Conditions section.

  1. USA

    Freight – Orders of more than 150 pounds

    XPO logistics (Tracking available here)

    Parcel – Order of less than 150 pounds and less than 5 packages

  2. QUEBEC AND ONTARIO

    Freight – Orders of more than 150 pounds

    Transport Bourassa (Tracking not available)

    Parcel – Order of less than 150 pounds and less than 5 packages

  3. REST OF CANADA

    Freight – Orders of more than 150 pounds

    Milgram (Tracking not available)

    Parcel – Order of less than 150 pounds and less than 5 packages

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Call us toll free
1-855-406-0253
Write to us
info@flexpipeinc.com
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